No Products in the Cart
|
Region |
Order value |
Cost |
Shipping time |
Processing Time |
|
US |
$0.00–$58 |
$10 |
3-7 business days |
1-2 business Days |
|
|
$59.00 and up |
FREE |
3-7 business days |
1-2 business Days |
|
Other Countries |
$0.00–$58 |
$30 |
5-10 business days |
1-2 business Days |
|
|
$59.00 and up |
FREE |
5-10 business days |
1-2 business Days |
Please note:
Inclement weather or pandemic guidelines may delay processing times above.
FedEx does not deliver on the weekends or on holidays.
Where do you ship?
Currently, we can ship to the continental U.S. and most international countries. Orders over $60 ship free within US States and Canada. Orders shipped to other countries for $30 shipping fee and order over $60 qualify for free shipping. However, for remote areas, an extra $50 shipping fee will be charged as the delivery services are only limited to certain carriers which makes the package hard to deliver in some countries. Such as Unieted State(Hawaii, AK), Canada (BC) and so on.
Please kindly noted that P.O. Boxes and military addresses (APO, FPO) cannot be delivered.
As a note, local taxes and customs duties are the responsibility of the customer. Please contact your local customs office for more information
Did my order ship?
As soon as your order has shipped, we'll send you an email.
Preorder Items: If you preorder an item, your entire order will ship together when the preorder item becomes available. We will not ship your items separately.
How to track my order?
Please use this link to track your order status.
How To Change My Shipping Address?
Please email us at silkinbed@gmail.com first to submit your ‘changing address’ request.
Generally, we can only update your shipping address before shipment. To ensure that your package can be properly delivered, please ensure that your address is complete and correct with all information including apartment/suite/room numbers.
We are unable to cancel an order after shipment. Please keep an eye on your order status to make sure you can receive your order.
My order shipping information hasn’t updated?
After we successfully dispatch your order from our warehouse, it takes some time for the shipping carrier to provide an update of your package. Once the carrier updates the information, you will be able to track your order status. Use the link below to track your order.
If there is still no shipping information after a few days, please email us at silkinbed@gmail.com. Our CS team members will get back to you within 24 hours generally and check order status for you.
